Your Instagram DMs,
answered on time
Reply to Instagram direct messages from the same inbox you use for WhatsApp.
1Klicksales add-on for the Pro and Business plans.Everything you need for Instagram DM
One inbox
Instagram and WhatsApp in the same place, without jumping between apps.
AI assistant
Quick replies to the usual questions: prices, opening hours and availability.
Follow-up on every customer
Every conversation goes onto your board so you never lose a sale.
From your ads to the DM
Leads from your Instagram campaigns arrive ready to talk.
How Instagram DM works today
DMs are the new shop counter
Many people ask about prices, availability or shipping by direct message before buying.
Fast replies close sales
A message that waits hours often ends up as a lost sale.
Stories start conversations
Replies to your Stories arrive as direct messages: each one is an opportunity.
Questions repeat themselves
Prices, hours and shipping make up most messages; having them covered saves hours.
How to make Instagram DM work for you
Invite people to message you
End your posts and Stories by asking people to send you a message.
Keep answers ready
Prepare replies to the usual questions, or let the assistant answer them.
Follow up
A friendly message later wins back customers who were still unsure.
What people ask us about Instagram DM
Do I need to connect anything new?
No. If you already connected your Instagram to post, your messages are already in the inbox. If not, connect it in Sales → Integrations.
How long do I have to reply?
Instagram lets you reply within 24 hours of your customer's last message. After that, you have to wait for them to write again.
Handle Instagram DM in 3 steps
Connect Instagram DM
Link your business account and add your team.
Receive your customers
Messages, including the ones coming from your ads, land in a single inbox.
Close more sales
Follow up from the board while the assistant covers the hours you're away.
1Klickads works with all your networks
Get started today with WhatsApp.
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